FAQ

1. What level of communication can I expect during the editing process?

As an image editing company, we maintain clear and concise communication with our clients throughout the editing process. Our well-defined workflow includes constant updates and feedback to realize each photographer's unique vision. We value your input and aim to establish a strong working relationship based on mutual trust and respect to ensure your satisfaction with our work.
2. What is your process for resolving any issues or concerns during the editing process?

Medios Solutions has a transparent process for resolving any issues or concerns that may arise during editing. We maintain open communication with our clients, assess the situation, work towards a prompt solution, and follow up to ensure client satisfaction. We aim to deliver high-quality photo editing services and maintain positive client relationships.
3. Can you accommodate any specific editing requests or preferences that I may have?

We can accommodate any specific editing requests or preferences that you may have. We offer custom editing services for any requirements not listed on our website. We can work with you to achieve your desired results. If you need help to place an order, please contact us through our chat option on the bottom right-hand side of our website or through email or phone, as we are open 24/7. Our focus is to provide you with the best possible service and to ensure your complete satisfaction with our work.
1. What file type you accept to work on?

We accept JPG/ Raw/ TIFF/PSD as file formats, with any number of exposures such as 3/5/7.